kool products & price list

 

halafoni prepaid service

halafoni prepaid service is easy to activate, monitor and control. You pay as you go using halafoni recharge cards with convenient denominations or our flexible recharges of any denomination as low as 10 Bz.

Charges are deducted as you call so you can always check your balance instantly in 3 convenient ways:

1.
through the halafoni phone menu by dialing *122#
2.
through the halafoni voice menu by calling 98600000
3.
through the Web Self Care services by logging on to www.halafoni.com and going to the “my kool account” section

halafoni SMS

You can send text messages to mobile phones, both national and international. You can store SMSs and you can forward SMSs, which is a fun way of sharing information, jokes and reminders.  

 

halafoni mobile internet

Check emails, search Google or connect with friends on Facebook from your mobile phone You can use internet from your halafoni mobile. Get your handset settings by dialling *144# and activate the internet plan (see price list for details)   

 

halafoni Web Self Care

You can log on to www.halafoni.com and manage your kool account. You can use the following services:

1.
View and download your account history
2.
View and change your personal profile
3.
Manage your credit
4.
Maintain your contact list
5.
Have a snapshot of latest transactions
6.
Ask us to solve a problem

halafoni STK – SIM Tool Kit

The STK menu is available in both English and Arabic.  You can do the following activities:

1.
Call hala FM
2.
Check your download points balance
3.
Check your credit balance
4.
Transfer credit to any other halafoni user
5.
Send out a "Call me back" request

halafoni SIM Swap

In case you lose or damage your SIM card, you can come to any of our halafoni mobile outlets to change your SIM and keep your existing number. 
halafoni phone menu – USSD

The USSD menu is available in English and Arabic.  Through this menu you can do the following activities:

1.
Edit your profile:
 
-
Select language
-
Messaging language
-
Credit transfer password
-

End-of-call balance info

-

Show me my number
2.
Manage Credit
-
Recharge credit
-
Credit balance check
-
Credit transfer

-

Buy download points
   
3.
Services Handling
 
-
Call me back
-
Missed call notification

-

Roaming call back

halafoni voice menu – IVR 

The halafoni IVR is in 2 languages: Arabic & English.  You can access the following services through the halafoni IVR: 
1.
Customer service menu
 
-
Product info and promotions
-
Talk to a customer service representative
2.
Self care menu
-
Profile management
 
1.
Language selection
2.
Messaging language
3.
Credit transfer password
4.
End-of-call balance info
-
Credit management
 
1.
Recharge credit
2.
Balance check
3.
Transfer credit
-
Services management
 
1.
Missed call notification

halafoni international roaming

With your halafoni SIM card you can roam in more than 150 countries around the world.  Rest easy you will never be out of touch!

 

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